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Terms and Conditions

Terms and Conditions

Terms and Conditions



This website, https://deltaexpressonline.co.za/ is owned by Koupis and Son CC ("the Company" / “us” / “we”). Delta means Koupis and Son (Registration number: 1990/28900/23), trading as Delta Express Online, a close corporation with limited liability duly incorporated in the Republic of South Africa.
By shopping or browsing on this site, you warrant that you have read and understood these terms & conditions as well as the policies displayed on this site and agree to be bound by these Terms & Conditions as well as the policies (collectively “the Agreement”).


If you cannot agree with these rules, please do not use the Website.


Amended or updated terms

We may periodically update or change the Terms and Conditions without prior notice. Please check them from time to time, as your continued use of our Website will mean you accept any updated or revised Terms and Conditions.


Intellectual property

All rights, including copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on this website are owned by or licensed to us. All data and information communicated to or from the Website including its database also belongs solely to us. You agree to sign all documents as we may reasonably require in order to assign any rights that you may acquire in the content of our website. You agree also to waive any moral rights in such content. You are permitted to view, print or store electronically a copy of any information on our Website, including these Terms and Conditions, solely for your personal, lawful, non-commercial use. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights. Any use of materials on the site other than for the purpose noted above including, without limitation, the unauthorised submission, removal, modification, dissemination, copying or distribution of copyrighted or other proprietary content, without the prior written consent of the Company and/or the lawful trademark and/or copyright owner (if applicable), is prohibited and constitutes an unlawful infringement of the intellectual property rights of the Company and/or such trademark and/or copyright owner.


Use of our Website

You are welcome to browse or use our website for your own personal, non-commercial shopping and information purposes only. No other use is permitted without our prior written consent. The unauthorised use, copying, reproduction, variation, modification or distribution of the content of this website, the uploading of any unlawful or damaging information or viral software, or the creation of any links to our Website from any other site whatsoever, is strictly prohibited.

You shall not use this website to send or post any message or material that is unlawful, harassing, defamatory, abusive, threatening, obscene, sexually orientated, racially offensive, profane or which violates any applicable law and you hereby indemnify the Company against any loss, liability, damage or expense of whatever nature which the Company or any third party may suffer and which is caused by or attributable to, whether directly or indirectly, your use of the Site.

The Website may contain graphics, text, photographs, images, video, audio and other material that is clearly identified for your use (“Assets”). The Assets are protected by copyright, trade mark and other intellectual property laws. Nevertheless, we grant to you the limited, non-exclusive rights and license to use the Assets solely as described on the website, as limited by this agreement, and provided further that you keep intact any and all copyright and other proprietary notices. This includes the appearance of the website and the advertising thereon (“the Website Content”).

You acknowledge that Delta Express Online and its third party service providers have not reviewed and do not endorse the content of all sites linked to and from this Website, and are not responsible for the content or actions of any sites linked to or from this website. Linking to any service or site is at your sole risk.

You agree to indemnify Delta Express Online against any loss, damage, harm, claim or any other cost whatsoever that we may sustain as a result of your use of our website and/or its contents contrary to these Terms and Conditions.

We use cookies to identify the computer device with which you connect to our website. We reserve the right to restrict your access and use to our website or part thereof in the event of any unauthorized use by yourself.

We reserve the right to suspend our website or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the website in compliance with these Terms and Conditions or if we believe the information provided by you is untrue, inaccurate or incomplete.

Any indulgence of extension of time granted to you shall not be construed as a waiver or variation of any of our rights or remedies in these Terms or law.


Links and Advertising

No person, business or other website may link to any page on this website without the prior written permission of the Company.

External hyperlinks may be provided on the website, but such links are beyond the Company’s control. You shall not interpret the provision of such hyperlinks as constituting any relationship between the Company and any linked third party, nor as an endorsement by the Company of such third party. Hyperlinks provided on this website to other websites are provided as is and the Company does not necessarily agree with, edit or sponsor the content of such websites. The use of, or reliance placed by you on any external links provided on the website is entirely at your own risk.

Any advertising and other promotional material that may be displayed on the website from time to time shall not be interpreted as constituting any relationship between Delta Express Online and any third party placing such advertising or promotional material on the website, nor as an endorsement by Delta Express Online of such third party. Any use of, or reliance placed by you on such material is entirely at your own risk.




Use of our logos, content and images

You are not permitted to use the content of our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our intellectual property rights.


Disclaimers and exclusions of liability

Use of our website is entirely at your own risk. We make no representations or warranties of any kind, whether express or implied. We do not warrant that the functions provided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We accept no liability, to the extent permitted by law, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused arising from the access or use of our website or the purchase of any of our products or services. You agree, to the extent permitted by law, to indemnify us against any loss or damage suffered or liability incurred by reason of any act or omission on your part or that of any third party acting on your behalf in connection with your use of our website and/or your purchase of any products or services.


General Terms

The Company may, in its sole discretion, suspend or terminate the operation of the website at any time without prior notice to you and without the need to give you reasons for such termination or suspension.

If any provision of this Agreement is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of the remaining terms.

This agreement constitutes the whole agreement between the parties. Any indulgence of extension of time granted by the Company to you shall not be construed as a waiver or variation of any of our rights or remedies.

Any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this agreement, may be submitted for Arbitration, in terms of the rules of the Arbitration Foundation of Southern Africa. Notwithstanding either party’s right of arbitration, either party may elect to refer the dispute to any Court with competent jurisdiction.

This agreement is governed by the laws of the Republic of South Africa.

The Company chooses its domicilium citandi et executandi for all purposes under this as Koupis Building, 269 2nd Avenue, Westdene, Bloemfontein, Free State, South Africa.


Online Shopping Terms

To buy Products on the Delta Online Store website, you must be over the age of 18 (eighteen) and be the holder of a valid credit/debit card (e.g. a MasterCard or Visa card) ("Credit/Debit Card"). Or have access to electronic banking in order to make payment via Electronic Funds Transfer (EFT).

If you have any questions regarding our website, the terms, products or services, please contact us on sally@deltabs.co.za.

You are required to register with us before placing your first order online. Please click on Register to complete the registration form. Registration and/or use of our online shopping website constitutes your acceptance and agreement to be bound by the Terms and Conditions of our website.


Electronic Communications

When you use or visit this website, https://deltaexpressonline.co.za/, or send electronic communications to the website including, without limitation, e-mails or place orders for Products, you:


Product sales and availability

All products displayed on our website are subject to availability and will be delivered only within the Republic of South Africa. All prices shown on our website are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. We will inform you as soon as possible if any products or services ordered by you are not available.


No alcohol for sale to persons under 18 years

Alcohol can only be purchased by customers who are 18 years or older.


Content errors

Whilst all precautions are taken by the Company to provide the correct information on the website, in the event that we identify an inadvertent and content error in the price, product or service description, images and any other relevant content, the Company is not obliged to provide you with the affected product or service.

Delta Online Store will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.


Pricing policy

You will be charged the prices as they are reflected on the products in store at the point of sale, subject to availability. Prices include Value-Added Tax. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.

A delivery fee will be charged for each order placed by you. Please visit our website to view the delivery fee applicable.


Online Registration

Registration and/or use of the Delta Online Store website constitutes acceptance of this agreement by you, and shall accordingly apply as between the company and yourself.

Registration on our website is free and you are not oblige to purchase anything from the site.

Upon registration you will be required to choose a user name and a password. Please keep your password secret. The Company accepts no liability for any damages suffered or losses incurred as a result of the misuse or loss of your password. In this regard you represent and warrant that your user name and password shall:

Upon acceptance of your registration, a registration confirmation email will automatically be sent to the email address you provided us with when registering. If you do not receive the confirmation email please contact us as soon as possible.

You will be required to login with your username and password each time you want to access your account. You can access your account by clicking on “Sign in” on the top right of any page on our website.


Methods of payment

We will debit the total value of your online order against the payment card tendered by you during the checkout process.

Payment will be effected on acceptance of your order and prior to delivery. By submitting your order, identity number and payment card details you warrant that you are over the age of 18 (eighteen), are authorised to make payment with the payment card and that there are sufficient funds available to pay for the order.


Confirmation of Orders

Orders placed on the Delta Online Store website constitute your offer to purchase products subject to this agreement. Your offer is deemed to have been received by the Company when payment is received from the issuing bank in the case of payment via Credit Card, Debit Card, Instant EFT, or when your payment reflects on the Company’s bank statement in the case of payment via manual EFT.

Failure by the Company to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.


Stock availability

Delta Online Store cannot always guarantee the availability of stock and will endeavor to deliver a substitute line where possible.

If we are unable to supply each and every item ordered or in the quantities ordered, you nevertheless agree to accept delivery and make payment for the items correctly delivered.



If for any reason you would like to cancel an order this may be done by visiting your Order History on our Website or by contacting our Customer Services Centre on 2751 448 1499 You will only be able to cancel orders up to midnight on the day prior to the date of delivery. We reserve the right to debit your payment card for the delivery fees in respect of any late cancellations. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will nevertheless be bound to pay to the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach any of the Terms.


Risk and Ownership

Risk in the products shall pass to you upon delivery of the products at the delivery address chosen by you. Until payment is received in full for any goods sold, ownership in the products shall remain with the Company and such products shall be returned and/or surrendered to the Company following receipt of a default notice from the Company.


Replacement Products and Refunds

Should the Company supply the incorrect product or if the product supplied is damaged or faulty, the Company shall exchange the product for a new one, provided that the damaged or incorrect unit is returned in its original packaging within 10 (ten) days of the delivery of the product to you. The Company will replace any damaged or faulty product or an incorrect product with a new product within a reasonable amount of time. Once we have received and inspected the product(s) and validated your return, we will exchange or refund you, depending on your preference.

Refunds will only be processed onto the payment method that was used when the order was created, and into the account it was paid from e.g. credit card, debit card or EFT.

A refund can take up to 14 business days to reflect in your account, and EFT refunds are subject to verification of your banking details.



To the extent that the products are altered, contrary to the instructions, or after having been delivered to the delivery address stipulated by you, the products or property in which the products are installed have been subjected to misuse or abuse, the Company and/or manufacturer of the products will not be obliged to honour any warranties applicable to such Products.


Disclaimer – Protection of Personal Information Act

Delta Online Store would like to welcome you to its website.

By viewing this website you hereby acknowledge that you have read and accepted the following Protection of Personal Information (POPI) disclaimer.

You understand and agree that all information provided, whether personal or otherwise, may be used and processed by the “owner” of this website, and such use may include placing such information in the public domain.

Further by continuing to access this website you specifically agree that the Company will use such information provided by you, irrespective of the nature of such information.

Delta Online Store shall take all reasonable measures to protect the personal information of users and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Promotion of Access to Information Act, Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act, Act 4 of 2013 (“POPI”).

The PAIA and POPI Acts are available online at www.gov.za/documents/acts


Sharing of Personal Information

Any information supplied to Delta Online Store will be treated as confidential and the Company will not disclose information unless legally permitted thereto. No information will be transferred to a Third Party without the explicit consent of the data subject unless legally obliged thereto. By providing the personal information, the data subject agrees that the Company may transfer the information to the following people and organisations in pursuit of the data processing purposes set out in our POPI Policy:



Your Rights regarding your Personal Information

A data subject (employee, contractor, supplier and/or customer) has the following rights to his/her personal information collected, processed and stored by Umgeni Water:


General Conditions pertaining to Personal Information

Delta Online Store accepts no liability whatsoever for any loss, damage (whether direct, indirect, special or consequential) and/or expenses of any nature whatsoever which may arise as a result of, or which may be attributable directly or indirectly from information made available on these pages or links, or actions or transaction resulting there from.


The Laws of the Republic of South Africa will govern all terms and conditions of any products and services contained in these pages. Should you request products or services through the Delta Online Store website you hereby consent and submit to the jurisdiction of the South African courts in regard to all proceedings, actions, applications or the like instituted by each party against the other, and in any way arising from any stated terms and conditions. If you do not agree to be bound by these terms, please exit this page and do not access or use the website.